At Entertainment Earth, we're committed to making sure you always receive the best value on every purchase you make from us. Our 110% Low Price Guarantee is testimony to that commitment. Not only do we provide you with the finest and funnest toys, gifts, and collectibles on the planet - coupled with the best service on the Internet - but now you're assured of getting the lowest price, too!
Should you find a lower price for the same item sold elsewhere, contact us. We'll give you 110% of the difference. Not only will we refund you 100% of the difference, but we'll add a bonus 10% toward your next Entertainment Earth purchase!
Guidelines for receiving your refund:
If, within 14 days of receiving your item, you find the identical item available from any qualified U.S.-based Internet retailer for less - excluding shipping, processing, and tax - we'll refund 100% of the difference plus a bonus 10% toward your next purchase. The item must be available to order from us and on the U.S.-based Internet retailer's website, and there are a few other details below.
To submit your Low Price Guarantee request, please email the following information within 14 days after you receive your shipment to hello@entertainmentearth.com. Alternatively, you can include this information (except the Entertainment Earth confirmation number) in the "Comment" box on the Checkout page of our website when you place your order:
• Your Entertainment Earth order confirmation number
• Your name
• Your email address
• Entertainment Earth product item number
• Entertainment Earth price
• Company offering the lower price
• Competitor's price
• Exact URL of the web page offering the lower price
Once we receive your request, we'll verify the price and availability. Upon approval, a credit will be issued to the original billing credit card. Please allow up to 7 business days to process a Low Price Guarantee request.
A few more details:
Our Low Price Guarantee offer applies to first-quality, all-new, factory-sealed products of the same brand and style that are available at Entertainment Earth and at any qualified U.S. Internet retailer.
This Low Price Guarantee offer does not apply to not-mint items, limited-quantity offers, limited-time offers, bonus offers, free offers, gift-with-purchase offers, coupons, coupon codes, promotional offers, manufacturer's rebates, closeouts, clearances, liquidation sales, bulk-quantity items, below-cost sales, items priced below a manufacturer’s Minimum Advertised Price (M.A.P.), or typographical errors. The Low Price Guarantee offer may not apply to items that are Entertainment Earth Exclusives and items Entertainment Earth distributes to others for resale. No other discounts, coupons, or promotional offers can be combined with the Low Price Guarantee offer.
Qualified websites include U.S.-based Internet retailers with their own active URL. Sellers who utilize auctions, eBay stores, merchant-partner stores, Amazon.com, Rakuten.com, and other marketplaces do not qualify for our Low Price Guarantee offer. We reserve the right to verify the legitimacy of each request with the Division of Corporation, Department of State, or appropriate business governing department in the home state of the Internet retailer offering a lower price.
The terms of this Low Price Guarantee offer are subject to change or cancellation without notice.