NoFraud

• Who is NoFraud and why did I receive a message from them?

  Entertainment Earth takes potential fraudulent use of client credit cards very seriously. As such, we work with a company called NoFraud to help combat potential threats. NoFraud screens transactions and may alert both customers and our team of possible irregular shopping characteristics or an el...

• Will NoFraud ask for any personal information?

  No. NoFraud will never ask you for your full credit card number, social security number, or any other personal information.

• What happens after I respond to NoFraud?

  If you respond YES to the fact that the transaction is yours and approved, your order should be released for processing and shipping, unless NoFraud requests additional information.

• What if I didn't make the transaction that NoFraud is inquiring about?

  If you and NoFraud determine the transaction was unauthorized, we recommend that you immediately contact your card issuer and inform them that your card may have been used without your permission. Your financial institution will have more information and further recommendations.