Please check with other people living near you and the carrier who delivered your package. Quite often, clients find that family members, neighbors, a leasing office, or others at their ship-to address have their package. The carrier may also have marked the package as "delivered" prematurely.
Entertainment Earth is not responsible for shipments once a delivery scan is populated on the tracking feed, or proof of delivery is provided by the carrier. Please find information on the Risk of Loss in our Terms of Use.
Please contact Client Services directly if you need assistance.
Aug 5, 2024